Support

Contact us

Call 800-842-2252 to talk about retirement

We're here every weekday from 8 a.m. to 10 p.m. (ET) and Saturday from 9 a.m. to 6 p.m. (ET).
 
Did you know you can check account values, transfer funds, choose beneficiaries and much more online?
Log in or register
Call us

Find a different TIAA phone number

Individual advisory services

866-842-3519

Weekdays, 8 a.m. – 10 p.m. (ET)
Saturday, 9 a.m. – 6 p.m. (ET)
Brokerage services

800-927-3059

Weekdays, 8 a.m. – 7 p.m. (ET)
TIAA Bank‡

888-882-3837

7 days a week, 8 a.m. – 11 p.m. (ET)
 
More phone numbers
Find Us

Find a TIAA office or advisor

Find an ATM
SEND FORMS

Skip regular mail, securely upload paperwork online

null

 

Use our mobile app

Get the latest app now.

 

Download on the App Store
 

Get it on Google Play

null

 

Use your Message Center

Upload from the Shared Files tab.
Log in
Other options

  • You can generally fax any document except beneficiary designations, name-change forms and related documents, and authorized forms for rollovers into TIAA.  Please use our mail address for those documents.
     
    Please do not fax voided checks or bank letters.  These can be uploaded using your online account.
     
    Fax documents to 800-914-8922

  • P.O. Box 1259
    Charlotte, NC 28201

  • 8500 Andrew Carnegie
    Charlotte, NC 28262

  • TIAA-CREF Funds
    PO Box 219227
    Kansas City, MO 64121-9227
FIND ANSWERS

Commonly asked questions

BROWSE FAQS

How can I contribute to my retail class mutual fund IRA?

Find out how

When can I take money from my IRA?

FIND OUT WHEN

How do I begin receiving retirement income?

LEARN HOW

How are retirement plans taxed?

LEARN HOW

Are loans taxed?

GET THE ANSWER

How do I sign up for eDelivery?

Sign up now

How do I update personal information?

Learn how

How do I change my beneficiary?

FIND OUT HOW

Can I view recent transactions?

See them here
Invite friends & family

Share TIAA with your friends & family

Financial well-being isn't about the size of a paycheck. For over 100 years, we've helped people like you who work at not-for-profit organizations.
 
Now we're inviting your friends and family to invest with us and take advantage of our financial services. Log in to start sharing.1
Log in
1 Some TIAA products and services, like the Investment Solutions IRA and certain annuity products, are only available to employees and retirees (and their family members) of nonprofit colleges and universities, public and private nonprofit elementary and secondary schools, teaching hospitals, museums, libraries and other nonprofit institutions. Learn more.
 
This material is for informational or educational purposes only and does not constitute a recommendation or investment
advice in connection with a distribution, transfer or rollover, a purchase or sale of securities or other investment property,
or the management of securities or other investments, including the development of an investment strategy or retention of
an investment manager or advisor. This material does not take into account any specific objectives or circumstances of any
particular investor, or suggest any specific course of action. Investment decisions should be made in consultation with an
investor’s personal advisor based on the investor’s own objectives and circumstances.
1099160