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Weekdays, 8 a.m. – 7 p.m. (ET)
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Weekdays, 8 a.m. – 7 p.m. (ET)


Weekdays, 8 a.m. – 8 p.m. (ET)
Saturday and Sunday, 9 a.m. – 7 p.m. (ET)
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  • You can generally fax any document except beneficiary designations, name-change forms and related documents, and authorized forms for rollovers into TIAA.  Please use our mail address for those documents.
    Please do not fax voided checks or bank letters.  These can be uploaded using your online account.
    Fax documents to 800-914-8922
  • P.O. Box 1259
    Charlotte, NC 28201
  • 8500 Andrew Carnegie
    Charlotte, NC 28262
  • TIAA-CREF Funds
    PO Box 219227
    Kansas City, MO 64121-9227

Commonly asked questions

Invite friends & family

Share TIAA with your friends & family

Financial well-being isn't about the size of a paycheck. For over 100 years, we've helped people like you who work at not-for-profit organizations.
Now we're inviting your friends and family to invest with us and take advantage of our financial services. Log in to start sharing.1
1 Some TIAA products and services, like the Investment Solutions IRA and certain annuity products, are only available to employees and retirees (and their family members) of nonprofit colleges and universities, public and private nonprofit elementary and secondary schools, teaching hospitals, museums, libraries and other nonprofit institutions. Learn more.
This material is for informational or educational purposes only and does not constitute a recommendation or investment advice in connection with a distribution, transfer or rollover, a purchase or sale of securities or other investment property, or the management of securities or other investments, including the development of an investment strategy or retention of an investment manager or advisor. This material does not take into account any specific objectives or circumstances of any particular investor, or suggest any specific course of action. Investment decisions should be made in consultation with an investor’s personal advisor based on the investor’s own objectives and circumstances.