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Call 800-842-2252 to talk about retirement

We're here every weekday from 8 a.m. to 10 p.m. (ET) and Saturday from 9 a.m. to 6 p.m. (ET).
Did you know you can check account values, transfer funds, choose beneficiaries and much more online?
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Individual advisory services


Weekdays, 8 a.m. – 10 p.m. (ET)
Saturday, 9 a.m. – 6 p.m. (ET)
Brokerage services


Weekdays, 8 a.m. – 7 p.m. (ET)
TIAA Direct ® checking & savings‡


Weekdays, 8 a.m. – 8 p.m. (ET)
Weekends, 9 a.m. – 6 p.m. (ET)

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P.O. Box 1259
Charlotte, NC 28201

Urgent/ Overnight

8500 Andrew Carnegie
Charlotte, NC 28262

Mutual Fund Accounts

P.O. Box 8009
Boston, MA 02266-8009

Commonly asked questions

Invite friends & family

Share TIAA with your friends & family

Financial well-being isn't about the size of a paycheck. For nearly 100 years, we've helped people like you who work at not-for-profit organizations.
Now we're inviting your friends and family to invest with us and take advantage of our financial services. Log in to start sharing.1
1 Some TIAA products and services, like the Investment Solutions IRA and certain annuity products, are only available to employees and retirees (and their family members) of nonprofit colleges and universities, public and private nonprofit elementary and secondary schools, teaching hospitals, museums, libraries and other nonprofit institutions. Learn more.