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We're here every weekday from 8 a.m. to 10 p.m. (ET) and Saturday from 9 a.m. to 6 p.m. (ET).
 
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866-842-3519

Weekdays, 8 a.m. – 10 p.m. (ET)
Saturday, 9 a.m. – 6 p.m. (ET)
Brokerage services

800-927-3059

Weekdays, 8 a.m. – 7 p.m. (ET)
TIAA Bank‡

888-882-3837

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  • You can generally fax any document except beneficiary designations, name-change forms and related documents, and authorized forms for rollovers into TIAA.  Please use our mail address for those documents.
     
    Please do not fax voided checks or bank letters.  These can be uploaded using your online account.
     
    Fax documents to 800-914-8922

  • P.O. Box 1259
    Charlotte, NC 28201

  • 8500 Andrew Carnegie
    Charlotte, NC 28262

  • P.O. Box 8009
    Boston, MA 02266-8009
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Commonly asked questions

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How can I contribute to my retail class mutual fund IRA?

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When can I take money from my IRA?

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How do I begin receiving retirement income?

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How are retirement plans taxed?

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Are loans taxed?

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Invite friends & family

Share TIAA with your friends & family

Financial well-being isn't about the size of a paycheck. For nearly 100 years, we've helped people like you who work at not-for-profit organizations.
 
Now we're inviting your friends and family to invest with us and take advantage of our financial services. Log in to start sharing.1
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1 Some TIAA products and services, like the Investment Solutions IRA and certain annuity products, are only available to employees and retirees (and their family members) of nonprofit colleges and universities, public and private nonprofit elementary and secondary schools, teaching hospitals, museums, libraries and other nonprofit institutions. Learn more.
 
This material is for informational or educational purposes only and does not constitute a recommendation or investment
advice in connection with a distribution, transfer or rollover, a purchase or sale of securities or other investment property,
or the management of securities or other investments, including the development of an investment strategy or retention of
an investment manager or advisor. This material does not take into account any specific objectives or circumstances of any
particular investor, or suggest any specific course of action. Investment decisions should be made in consultation with an
investor’s personal advisor based on the investor’s own objectives and circumstances.
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