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Call 800-842-2252 to talk about retirement

We're here every weekday from 8 a.m. to 10 p.m. (ET) and Saturday from 9 a.m. to 6 p.m. (ET).
 
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INDIVIDUAL ADVISORY SERVICES

866-842-3519

Weekdays, 8 a.m. – 10 p.m. (ET)
Saturday, 9 a.m. – 6 p.m. (ET)
BROKERAGE SERVICES

800-927-3059

Weekdays, 8 a.m. – 7 p.m. (ET)
TIAA DIRECT ® CHECKING & SAVINGS‡

855-842-2372

Weekdays, 8 a.m. – 8 p.m. (ET)
Weekends, 9 a.m. – 6 p.m. (ET)
 
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General

P.O. Box 1259
Charlotte, NC 28201

Urgent/ Overnight

8500 Andrew Carnegie
Charlotte, NC 28262

Mutual Fund Accounts

P.O. Box 8009
Boston, MA 02266-8009
FIND ANSWERS

Commonly asked questions

TIAA-CREF Individual & Institutional Services, LLC, Teachers Personal Investors Services, Inc., and Nuveen Securities, LLC, Members FINRA and SIPC, distribute securities products.

Deposit and lending services and products are provided by TIAA Direct®, a division of TIAA-CREF Trust Company, FSB.  Member FDIC.  Equal Housing Lender.

Investment, insurance and annuity products are not FDIC insured, are not bank guaranteed, are not deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.
 Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.
 
Teachers Insurance and Annuity Association of America is domiciled in New York, NY, with its principal place of business in New York, NY.  Its California Certificate of Authority number is 3092.