Yes. Our fax number is 800-914-8922.
You can fax lump-sum cash withdrawal forms and systematic cash withdrawal forms and have your withdrawal deposited into your bank account as long as we have your bank information on file.
How to find out if your bank is on file
TIAA would have your bank information on file if you've had any payment sent to your bank in the past. If your bank information is on file, please complete the direct deposit section of the form and write “Bank information on file” in the margin.
For direct deposit requests to a checking account, you must complete the direct deposit section of the forms and attach a matching original voided check for TIAA to process the direct deposit request and the transaction. Please note that the address on your check must match the address on file and that starter checks are not acceptable.
For direct deposit requests to a savings account, complete the Direct Deposit section of the forms and attach a Letter of Authorization from the receiving bank (on the bank’s letterhead with the bank’s address), that includes the following:
• The name on the account, which must include the participant as one of the account holders.
• The address for the account owner/participant.
• The account number and account type.
• ABA Routing Number.
• Bank Signature Guarantee, including bank stamp and/or seal, from authorized bank personnel.
If you're unsure whether your account is on file, please call us at 800-842-2252.
If your bank information isn't on file
If your bank information is not on file and you would like the funds to be sent to your bank account, you are required to mail your forms to TIAA. You can still fax your form, and a check will be sent to your mailing address.
Note: If you are requesting a check to be mailed and your address has been changed within 14 days of the withdrawal request, a Letter of Authorization on the bank’s letterhead with the bank’s address is required. The letter must include the following:
1. The name on the account, which must include the participant as one of the account holders.
2. The address for the account owner/participant.
3. The account number and account type.
4. Bank Signature Guarantee, including bank stamp and/or seal, from an authorized bank personnel. If this is not included, the withdrawal request will not be processed. Withdrawal forms requesting a check to be mailed without a Bank Signature Guarantee must be received more than 14 days after the address change.
Our mailing address
TIAA
P.O.BOX 1268
Charlotte, NC 28201
Our overnight address
TIAA
8500 Andrew Carnegie Blvd.
Charlotte, NC 28262