Your security is our priority

TIAA protects your information and your financial accounts.

Your information

TIAA protects your personal information

We combine technology, people and processes to protect customers and their personal
information. Read our privacy notice for additional details. 

TIAA will always:

  • Protect your confidentiality
  • Defend against anticipated threats
  • Protect against unauthorized access
  • Adhere to all state and federal regulations
Your accounts

How TIAA protects your accounts

We go to great lengths to protect your TIAA account from unauthorized access.

How TIAA protects your accounts

Help us confirm it is you

Something you know

Something you have

Something you are


How to protect your own information

There are smart ways to look out for yourself whenever you go online.

Think before you click

Avoid suspicious and malicious emails.

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Watch for fraud

Recognize telltale signs.

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Don’t overshare

Use social networks wisely.

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Report fraud

Report something suspicious

Call us 800-842-2252
We're here every weekday from 8 a.m. − 10 p.m. (ET).

Report a suspicious email

To report a suspicious email, please email us at abuse@tiaa.orgOpens Email.

Customer protection policy

To find out how we protect your account if unauthorized activity does occur, read our customer protection policy

Responsible Disclosure policy

If you are a security researcher and believe you have identified a vulnerability affecting TIAA, please contact us at security@tiaa.orgOpens Email