Phishing scams typically involve an email, text message, or phone call. The sender may begin with a request for help and ask for specific information like credit card numbers, Social Security numbers, user IDs and passwords, etc. They might also try to convince you to click a link that installs malicious software or to make a wire transfer. TIAA will never ask for personal information through an unsolicited email.
Signs of a scam
- Messages that threaten to terminate or suspend your account if you don’t respond
- Unsolicited emails asking for personal or financial information
- Attachments or links to unfamiliar sitesGet-rich-quick investment opportunities
- A check or request for wire transferfrom an unknown person
- If it’s asking for personal information or it sounds too good to be true, steer clear.
What you can do
Here’s how to protect yourself from an email scam:
- Never email your personal or financial information from an unsolicited email
- Never reply to or click on links within an email that asks for personal or financial information
- Do not click on links or open attachments from unknown or unexpected senders
- Use and update anti-virus software on all of your personal devices
- Never wire money to someone you haven’t met in person
- Scrutinize your monthly statements for suspicious and unauthorized activity