Kerri Evans

Customer Resolutions Manager | Charlotte

Employee and participant since 1993
Kerri manages over 150 beneficiaries, providing them with financial counseling to help settle their survivor benefits. Many of these individuals have no knowledge of retirement plans or investment experience and are going through a difficult time. She helps them make decisions regarding their new financial situation.


How has your career evolved since you joined TIAA?

I started at TIAA in high school, attending class one week and working one week. Wow! Twenty-two years later, I have worked in a variety of roles and acquired a wealth of skills and expertise, including three licenses and a Six Sigma Greenbelt Certification.


What is something about yourself that your colleagues would be surprised to learn?

I am a fierce interior designer! Outside of financial services, I live for interior design.

Who has inspired you most in your life and why?

My father was the hardest working man I have ever known. I molded my life based on his work ethic and values. As a child, I remember never wanting or needing for anything. I never knew the sacrifices that were being made to provide us with those things.
our professionals

Meet the people who serve you

TIAA-CREF Individual & Institutional Services, LLC, Teachers Personal Investors Services, Inc., and Nuveen Securities, LLC, Members FINRA and SIPC, distribute securities products.   Deposit and lending services and products are provided by TIAA Direct®, a division of TIAA, FSB.  Member FDIC.  Equal Housing Lender.
 
Investment, insurance and annuity products are not FDIC insured, are not bank guaranteed, are not deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.
 
Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.

Teachers Insurance and Annuity Association of America is domiciled in New York, NY, with its principal place of business in New York, NY.  Its California Certificate of Authority number is 3092.

TIAA-CREF Life Insurance Company is domiciled in New York, NY with its principal place of business in New York, NY.  Its California Certificate of Authority number is 6992.

©2015 and prior years, Teachers Insurance and Annuity Association of America - College Retirement Equities Fund (TIAA-CREF), New York, NY 10017.
151548