Take Two with TIAA: Jim Mullery talks Transformation

More than 40% of American households are at risk of running out of money in retirement.

The U.S. retirement crisis is real, and it is more important than ever to strengthen how we operate, to enhance our clients experience and deliver on our mission of securing retirements.

Hello, I'm Jim Mullery and this is Take Two with TIAA.

In order to enhance the client experience, it's important to focus on the needs of our plan sponsors.

As an industry, we are seeing our clients face increasing pressure as it relates to

Unknownfees, industry consolidation and strategic partnerships,

evolving participant expectations, as well as technology and innovation’s impact on operations and access to information

at TIAA. We are accelerating, innovating and simplifying to improve how clients experience us.

To fulfill our mission. To lead in lifetime income and allow millions of people to retire securely.

Through our partnership with Accenture, we are accelerate and elevating our business to help yours.

Consultants can now expect enhanced reporting and improved technology platforms for conducting plan transactions and access to insights that can be used across your entire consulting practice.

Plan sponsors can expect

faster fund lineup and plan changes, Simplified plans Servicing easier to use tools for benefit calculations, remittances and funding determinations. And lastly, holistic plan dashboards to quickly assess overall plan health and trends at a glance.

As we look back on a year full of incredible innovation and transformation, I'd like to thank you all for joining us in this journey to reinvent retirement.

We are looking forward to all that's to come in 2025.

And if you're interested in additional details on how we are reinventing retirement, you can learn more at TIAA dot org.