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TIAA phone directory
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phone numbers
Find a specific TIAA number
General number
Weekdays, 8 a.m.-10 p.m. (ET)
Automated service available 24/7
Para español
Dias de semana 8 a.m.-8 p.m. (ET)
opción 9
Telecommunications Device for the Deaf (TDD/TTY)
Text-based assistance
- Plan administrators Weekdays, 8 a.m.-5 p.m. (ET) 888-842-7782
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Individual Advisory Services
Weekdays, 8 a.m.-10 p.m. (ET)866-842-3519
General questions or service
Weekdays, 8 a.m.–10 p.m. (ET)
Employer-Sponsored
Plan Enrollment
Plan Enrollment
Weekdays, 8 a.m.–10 p.m. (ET)
IRAs
Weekdays, 8 a.m.–7 p.m. (ET)
Emeriti retirement healthcare plans
Weekdays, 9 a.m.–5:30 p.m. (ET)
Beneficiaries
Weekdays, 8 a.m.–7 p.m. (ET)
TIAA retirement healthcare plans
Weekdays, 8 a.m.–10 p.m. (ET)
Brokerage Services
Weekdays, 8 a.m.–7 p.m. (ET)
Mutual funds (retail class)
Weekdays, 8 a.m.–6 p.m. (ET)
After-tax annuities (for existing contracts)
Weekdays, 8 a.m.–6 p.m. (ET)
After-tax annuities (for new accounts and information)
Weekdays, 8 a.m.–8 p.m. (ET)
529 college savings accounts
Weekdays, 8 a.m.–8 p.m. (ET)
Nuveen investments
For an existing policy
Weekdays, 8 a.m.–6 p.m. (ET)
For information or to apply for a new policy
Weekdays, 8 a.m.–8 p.m. (ET)
Proceeds Plus (general service)
Weekdays, 8 a.m.–6 p.m. (ET)
Proceeds Plus (Northern Trust)
Weekdays, 8:30 a.m.–7 p.m. (ET)
Banking
Weekdays, 8 a.m. – 8 p.m. (ET)
Saturday and Sunday, 9 a.m. – 7 p.m. (ET)
For lost or stolen cards, or if you think you're the victim of ID theft please call us 24/7.
Debit Cards: 1-888-882-3837
Credit Cards: 1-800-738-2615
Calling TIAA Bank from abroad
Weekdays, 8 a.m. – 8 p.m. (ET)
Saturday and Sunday, 9 a.m. – 7 p.m. (ET)
Existing home loans and lines
For support contact LoanCare:
Weekdays, 8 a.m. - 10 p.m. (ET)
Saturday, 8 a.m. - 3 p.m. (ET)
