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General number
Weekdays, 8 a.m.-10 p.m. (ET)
Saturday, 9 a.m.-6 p.m. (ET)
Automated service available 24/7
Para español
Dias de semana 8 a.m.-8 p.m. (ET)
Sabado 9 a.m.-6 p.m. (ET)
opción 9
If you use a telecommunications service or TDD
- Plan administrators Weekdays, 8 a.m.-5 p.m. (ET) 888-842-7782
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Individual Advisory Services
Weekdays, 8 a.m.-10 p.m. (ET)Saturday, 9 a.m.-6 p.m. (ET)866-842-3519
General questions or service
Weekdays, 8 a.m.–10 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
Employer-Sponsored
Plan Enrollment
Plan Enrollment
Weekdays, 8 a.m.–10 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
IRAs
Weekdays, 8 a.m.–7 p.m. (ET)
Emeriti retirement healthcare plans
Weekdays, 9 a.m.–5:30 p.m. (ET)
Beneficiaries
Weekdays, 8 a.m.–7 p.m. (ET)
TIAA retirement healthcare plans
Weekdays, 8 a.m.–10 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
Saturday, 9 a.m.–6 p.m. (ET)
Brokerage Services
Weekdays, 8 a.m.–7 p.m. (ET)
Mutual funds (retail class)
Weekdays, 8 a.m.–10 p.m. (ET)
After-tax annuities (for existing contracts)
Weekdays, 8 a.m.–6 p.m. (ET)
After-tax annuities (for new accounts and information)
Weekdays, 8 a.m.–8 p.m. (ET)
529 college savings accounts
Weekdays, 8 a.m.–8 p.m. (ET)
Nuveen investments
AARP college savings solutions from TIAA
Weekdays, 8 a.m.–8 p.m. (ET)
For an existing policy
Weekdays, 8 a.m.–6 p.m. (ET)
For information or to apply for a new policy
Weekdays, 8 a.m.–8 p.m. (ET)
Proceeds Plus (general service)
Weekdays, 8 a.m.–6 p.m. (ET)
Proceeds Plus (Northern Trust)
Weekdays, 8:30 a.m.–7 p.m. (ET)
Checking, savings and CDs
Weekdays, 8 a.m.–8 p.m. (ET)
Saturday – Sunday, 9 a.m.–6 p.m. (ET)
Saturday – Sunday, 9 a.m.–6 p.m. (ET)
For lost or stolen cards, or if you think you’re the victim of ID theft, please call us 24/7 and press 5 after the prompt.
Calling TIAA Direct from abroad
TIAA Direct ® Home loans and lines
Weekdays, 8:30 a.m.–8 p.m. (ET)
Call toll-free from abroad
Let us know how we can help.
TIAA Charitable®
Make the most of your charitable giving.
TIAA Charitable is the brand name for an independent public charity that maintains a donor-advised fund program. The TIAA name is a registered mark of Teachers Insurance and Annuity Association of America and is used by TIAA Charitable pursuant to a license.