Corporate social responsibility

Corporate social responsibility and responsible investing at TIAA are built on four core pillars that demonstrate the power of our actions to improve the lives of our stakeholders.

Responsible business report

Making an impact

In the past year, we focused even more deeply on a number of critical sustainability issues for our business: ethics, customer satisfaction, inclusion and diversity, privacy and data security, compliance, community engagement, associate development, health, safety and wellness, and responsible investments. This report describes our work, and our commitments, in these key areas.


Responsible actions. Accountable results.

Diversity & inclusion

The power of our diverse team of professionals to help meet the needs of a wide range of people.

Diversity and inclusion are integral to who we are as a company. For us, it's not just a nice to have. It's a must.


A diverse workforce helps us better understand and address the needs of our customers.


By building a diverse culture, we're able to provide our clients with distinct perspectives to help them achieve their goals.


Our supplier diversity program builds relationships with minority and women-owned suppliers to provide the highest quality of service, while encouraging competition among diverse and diversity-conscious suppliers.


Committed to sustainability where we live and work.

Through TIAA's Energy and Environmental Impact Performance Plan, we use performance metrics to hold ourselves accountable for meeting and exceeding environmental industry standards at our properties.


Leading by example and holding ourselves accountable.

We apply sound principles of board governance in managing our organization to ensure our accountability to the individuals and institutions we serve:

Putting participants at the center

TIAA is managed for the benefit of participants without profit to the corporation or its stockholders.

Promoting greater transparency

In 2007, we were one of the first U.S. companies to voluntarily adopt and implement an advisory vote on executive compensation.

A history of board diversity and inclusion

We appointed the first woman to our board in 1940 and the first African-American in 1957. Today, 40 percent of our board members are women—more than twice the national average.1


Seeking competitive returns while making a positive impact

TIAA and Nuveen, the investment manager of TIAA, have a long history of investing by example. We believe that responsible investing principles can help provide enduring benefits for our clients and our communities. Our investment-led approach and scale enables us to apply RI principles to our work across asset classes:

esg integration

We consider environmental, social and governance (ESG) factors in our investment research and decisions.


We use our influence with companies to help improve ESG management, performance and disclosure.


We work to drive positive environmental and social outcomes through our investing practices.

1National average is in reference to the percentage of board seats held by women (17.7%) of the 2835 active R3000 companies. 2020 Women on Boards 2018 Gender Diversity Index Key Findings.

This material is for informational or educational purposes only and does not constitute fiduciary investment advice under ERISA, a securities recommendation under all securities laws, or an insurance product recommendation under state insurance laws or regulations. This material does not take into account any specific objectives or circumstances of any particular investor, or suggest any specific course of action. Investment decisions should be made based on the investor’s own objectives and circumstances.

Responsible investing incorporates Environmental Social Governance (ESG) factors that may affect exposure to issuers, sectors, industries, limiting the type and number of investment opportunities available, which could result in excluding investments that perform well.