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Distributions and Withdrawals

Frequently asked questions

All FAQs about distributions and withdrawals

  • Proceeds from trades are available for withdrawal upon settlement of the trade (typically 1-3 business days, depending upon the type of security). There is a seven (7) business day hold on all cash from checks, ACH, and deposits. Cash from wires are available for withdrawal the following business day. Other limitations and holds may apply.
  • Disbursements from Managed Accounts take longer to process than a disbursement from a Retail brokerage account (self-directed). Since Managed Accounts aim to invest funds in an allocated manner that aligns with a client's investment objectives, time horizon, and risk tolerance; the disbursement may require trades to be placed to generate the cash to meet the request. These trades can take up to 5 business days to settle and an additional business day to process the request. Most client should anticipate 5-7 business days to receive a disbursement.
  • You are able to add a bank account to your brokerage account online for the majority of account registrations. At least one account owner must be the same on both the bank account and brokerage account. Select Transfer Money from the Quick Links action button located at the top of the page within your brokerage account. In lieu of adding the bank online, the Brokerage Automated Clearing House Authorization form may be completed. Return the completed form, signed by all bank and brokerage account holders, with a copy of a pre-printed voided check.
  • After logging into your brokerage account online, select Transfer Status from the Quick Links menu. Within the Pending transfer section, expand the scheduled transfer to see more details. Select Cancel transaction.
  • After logging into your brokerage account online, select Transfer Money from the Quick Links menu. Select your brokerage account and bank account. Within the How much do you want to transfer? screen, select Recurring Transfer and enter the details. If you have not previously funded your brokerage account, you will need to add a bank account and fund through a one-time transfer. Additional recurring transfers can be established afterward.
  • To withdraw funds from a Brokerage IRA, call TIAA Brokerage at 800-927-3059, Monday - Friday 8 a.m. - 7 p.m. ET. As an alternate, you may complete an IRA Distribution form. For ACH/Electronic Funds Transfers, you will need to have a bank account associated with your brokerage account prior to distribution. Bank accounts can be added online or by completing the Brokerage Automated Clearing House Authorization form.
    Distributions are subject to Federal and State withholding and vary by State. Please review the distribution form carefully before submitting for processing.
  • The IRA Brokerage Window acts like a subaccount within your IRA and does not allow distributions directly from the window. Contact TIAA Brokerage at 800-927-3059, weekdays 8 a.m. - 7 p.m. ET., for assistance.
  • Overnight delivery is available for a fee of $12.00. For your protection, all requests received via overnight delivery will require a signature when received. Any request received on Friday will be processed and delivered the following business day.
  • Retail brokerage accounts (Individual, Joint, and Trust) are eligible to request an online check request. However, retirement accounts are not currently eligible for online check requests. To request a withdrawal from your Brokerage IRA, call TIAA Brokerage at 800-927-3059, Monday - Friday 8 a.m. - 7 p.m. ET. As an alternate, you may complete an IRA Distribution form.
    Brokerage accounts linked to your retirement plan through your employer, Investment Solutions IRA or TIAA IRA are not eligible for online check requests. Call TIAA Brokerage at 800-927-3059, Monday- Friday, 8 a.m. - 7 p.m. ET for assistance.
  • To view the status of your request, login to your account on TIAA.org. Select the Transfer Status from the Quick Links action button located at the top of your page.
  • For your security, all check withdrawals are made payable to registered account owners and sent to the address of record. To request a check to an alternate address please send a letter of instruction to TIAA Brokerage authorizing the transaction. The letter may be returned by secure uploaded within your account on TIAA.org, fax 800-914-8922 or mailed to TIAA Brokerage P.O. Box 1280 Charlotte, NC 28201.
    The letter must include:
    1. Your TIAA Brokerage account number
    2. The dollar amount of your redemption – funds must be available.
    3. For checks made payable to an alternate payee, the name of the individual or entity to whom the check should be made payable.
    4. For checks made payable to an alternate address, the new destination for the redemption request needs to be included
    5. All account owners must sign the letter of instruction and have their signatures notarized.
  • To request a check for more than the daily limit of $250,000, please send a letter authorizing TIAA Brokerage to perform the transaction. The letter may be sent by secure upload within your account on TIAA.org, fax 800-914-8922 or mailed to TIAA Brokerage PO Box 1280 Charlotte, NC 28201.
    The letter must include:
    1. Your TIAA Brokerage Account number.
    2. The dollar amount of your redemption – funds must be available.
    3. Signatures – All account owners must sign the letter of instruction.
  • Yes, TIAA Brokerage charges $25 to process and send a wire from an account. However, we do not charge a fee for incoming wires. We encourage you to check with the institution sending the funds since they may charge an outgoing wire fee.
  • Yes, requests to make a payment to another brokerage firm is allowed as long as the registrations match. All account owners must sign the wire form and additional requirements may be necessary. Important: review the wire form for additional requirements such as notaries.
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