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You can generally fax any document except beneficiary designations, name-change forms and related documents, and authorized forms for rollovers into TIAA. Please use our mail address for those documents.
Please do not fax voided checks or bank letters. These can be uploaded using your online account.
Fax TIAA documents to 800-914-8922
Send by U.S. mail
P.O. Box 1259
Charlotte, NC 28201
Urgent/overnight
8500 Andrew Carnegie
Charlotte, NC 28262
Mutual fund account forms
TIAA-CREF Funds
PO Box 219227
Kansas City, MO 64121-9227
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1 Some TIAA products and services, like the Investment Solutions IRA and certain annuity products, are only available to employees and retirees (and their family members) of nonprofit colleges and universities, public and private nonprofit elementary and secondary schools, teaching hospitals, museums, libraries and other nonprofit institutions. Learn more.
This material is for informational or educational purposes only and does not constitute a recommendation or investment advice in connection with a distribution, transfer or rollover, a purchase or sale of securities or other investment property, or the management of securities or other investments, including the development of an investment strategy or retention of an investment manager or advisor. This material does not take into account any specific objectives or circumstances of any particular investor, or suggest any specific course of action. Investment decisions should be made in consultation with an investor’s personal advisor based on the investor’s own objectives and circumstances.