Case study | plan design and lifetime income

How one state university solved for retirement income for its employees in the absence of Social Security.

Higher Education | Mountain West | Metropolitan State University of Denver

Background

Metropolitan State University (MSU) of Denver has always strived to overachieve when delivering higher education retirement benefits for its plan participants.

A building on the Metropolitan State University campus.

In its multi-vendor recordkeeper arrangement, MSU Denver employees could choose among multiple investment options including Nuveen and Fidelity target date funds. Participants could also contribute separately to a fixed annuity, TIAA Traditional.*3

In 2023, administrators at the university noted a significant drop in employee contributions to their retirement plan including the guaranteed lifetime income component, TIAA Traditional3. This was a red flag for Amanda Berry, MSU Denver’s director of Total Rewards. Unlike employees at many other public universities, the MSU Denver 401(a) retirement plan is an employer-sponsored retirement plan that is intended to serve as a Social Security replacement plan for its employees. The school’s employees neither contribute to nor receive Social Security benefits for their employment at MSU Denver.

Berry found that too many employees were doing the minimum and were being defaulted to the retirement plan’s default investment without further thought about how their decision would impact their retirement years from now. Their disengagement could diminish their odds of a secure retirement down the road. Berry and TIAA discussed potential solutions that could both improve engagement and embed the option for a pension-like4 income stream into the retirement plan—all while reducing costs for its plan participants.

* TIAA Traditional is issued by Teachers Insurance and Annuity Association of America (TIAA)

Challenge

For employees

With the existing default, there was no embedded option for guaranteed lifetime income, making it more difficult for participants to keep up with contributions to the guaranteed lifetime income portion of their plan. Furthermore, MSU Denver’s employees had few other paths to retirement with guaranteed income. With an average age of 46, many employees were at a critical juncture for retirement planning.

A man looks off into the distance.

For the plan sponsor

For some, happiness is a secure retirement. Getting employees to reengage in their critical retirement benefits was key to reversing the falling trend of retirement readiness, which had decreased to 19%, far below MSU Denver’s peer benchmark of 38%. TIAA’s proprietary retirement readiness5 is a measurement composed of several factors—the amount employees save, the investment allocations of savings, managing savings for retirement income and employees’ use of financial advice.

A building on the Metropolitan State University campus.

TIAA solutions

Berry was determined to reengage employees to take greater control of their benefits and improve their odds of a secure retirement. Over four months in 2024, she became a changemaker by working with TIAA to replace a set of Nuveen mutual funds in the default with the Nuveen Lifecycle Income CIT target date series6 that has an embedded guaranteed income source with the option for guaranteed income in retirement. The new default gave employees a lower-cost option that provides guaranteed income growth during employees’ working years plus the option for guaranteed income in retirement.

The new Nuveen CITs also cut the fees for participants in this default by 40 to 50 basis points, making the new version a win-win. CITs operate much like mutual funds but are subject to a different regulatory structure, often with lower fees than mutual funds.

Results

With Berry leading the effort, the university was able to make bold changes quickly over four months. Employees gained an option with an embedded guaranteed lifetime income fixed annuity, making it easier for employees to plan for their retirement goals.

By changing the default to the lower-cost Nuveen Lifecycle Income CITs, the university saved employees money in the process while not compromising quality. Plan participants are now paying less than a quarter of what they were before as the investment expense rates fell 40 to 50 basis points, on average, to 0.17%.

Employees at MSU Denver can now default into lifetime income. That’s huge. It helps them prepare to get them to and through retirement. It also makes our benefits package even stronger and helps us with recruiting and retention.

Declining contributions into the stand-alone guaranteed income source from the prior year immediately rebounded as employees reengaged with the new embedded option. The percentage of employees meeting the recommended contribution rate jumped from 32% to a peer-leading 53% from 2023 to 2024. As a result of the new guaranteed option for lifetime income, a fixed annuity called TIAA Secure Income Account, or SIA, the reengagement of employees and the commitment to higher contribution rates, the retirement readiness of MSU Denver employees jumped 122% to 42% in one year, alone, bringing it above its peer benchmark in a competitive market.

Solutions deep dive

Nuveen Lifetime Income

The Nuveen Lifecycle Income CIT series is a next-generation default investment that combines a familiar target date structure with the opportunity for guaranteed lifetime income. The Nuveen Lifecycle Income CIT series are available as an all passive (Nuveen Lifecycle Income Index CITs), blend of active and passive (Nuveen Lifecycle Income Blend CITs) and all active (Nuveen Lifecycle Income Active CITs) series.

Nuveen Lifecycle Income CIT Series offers a fully diversified portfolio in a single investment while providing the option to generate guaranteed lifetime income in retirement through an allocation to the TIAA Secure Income Account (SIA).

About SIA

Guaranteed growth. Income for life.

American workers deserve to retire with confidence, and 80% of plan sponsors agree that participants need in-plan income options.6

Now, 401(a) and 401(k) plan sponsors can provide participants with a unique, pension-like guarantee of lifetime income through the TIAA Secure Income Account, a fixed annuity issued by Teachers Insurance and Annuity Association of America (TIAA).

For higher education institutions that sponsor a 403(b), learn more about RetirePlus, a customized plan that can include guaranteed lifetime income from TIAA Traditional.

For over a century, TIAA has served the financial needs of those working in public and nonprofit fields. TIAA and Nuveen have supported the financial futures of millions of investors. Together through our service-oriented culture, we remain committed to helping everyone retire with dignity.

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