Individual advisory services

Your relationship with your advisor

Your advisor partners with you one-on-one—through all life’s changes—to help you pursue your financial goals.1
You can contact us at  844-567-9077
Working with TIAA

Your Individual Advisory Services team

Your TIAA advisor and client relationship consultant are your primary contacts.  For more complex needs, including trusts and managed account services, your advisory team can call on specialists in other areas.
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Start the conversation

Call Us
We’re here to answer your questions and set up a meeting.
Weekdays, 8 a.m. - 10 p.m. (ET)
Saturday, 9 a.m. - 6 p.m. (ET)
Finding an advisor
Want to find an advisor near you?
Scheduling a call
One of our representatives will call you at your convenience.

Our personalized approach enables your advisor, backed by a team of specialists, to focus on your unique goals.


Stay connected in person or online

TIAA’s online tools and mobile apps provide you with convenient, around the clock access to your accounts.
360º Financial view
View and manage your accounts all in one place.
Message center
Exchange secure messages with your advisor.
Alerts via email and on our website provide you with timely updates.
Shared files
A secure way to exchange files with your advisor and supporting team.
Mobile Capabilities

Access your account on the go

You can access your account on your smart phone or tablets with our iOS and Android apps.
Meet an advisor

Chuck Hawes

“I maintain relationships with my clients, and work with them to help improve their financial lives."

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Managed accounts

In a managed account*, we manage your investments based on your personal needs and goals.

Personal trust services

We make sure your assets are invested, managed2 and distributed according to your wishes.


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This material is for informational or educational purposes only and does not constitute investment advice under ERISA. This material does not take into account any specific objectives or circumstances of any particular investor, or suggest any specific course of action. Investment decisions should be made based on the investor’s own objectives and circumstances.

Certain products and services are only available to eligible individuals.
1Nothing in this document is intended to, nor should it be construed to, suggest the creation a legal partnership or joint enterprise.
2TIAA-CREF managed account services provide discretionary investment management services for a fee.
Advisory services provided by Advice & Planning Services, a division of TIAA-CREF Individual & Institutional Services, LLC, a registered investment adviser.