TIAA Names Kathie Andrade as CEO of Retail Financial Services

Promotion reflects Andrade’s experience and commitment to building the financial well-being of those who serve others
New York, May 23, 2016 – TIAA, a leading financial services provider, today announced the promotion of Kathie Andrade to CEO of Retail Financial Services. She will report directly to TIAA President and CEO Roger W. Ferguson, Jr. and will continue to serve as a member of the executive management team.
In her new role, Andrade will lead the business unit dedicated to individual customers, helping them manage their finances and achieve a lifetime of financial well-being. Her organization offers customized financial advice and a broad set of savings and investment solutions, including education savings, life insurance and banking services. Andrade was previously president of TIAA’s Individual Advisory Services.
“Kathie’s promotion recognizes the excellent work she has done to build Individual Advisory Services and speaks to TIAA’s continuing journey to better serve our clients,” said Ferguson. “We’re thankful for Kathie’s leadership and dedicated commitment to customers as she takes the helm of our Retail Financial Services business.”
As part of her new position, Andrade will be one of five executive leaders collectively responsible for setting the long-term vision for the company.
“The world changes constantly, and the needs of our customers continue to evolve,” said Andrade. “We speak to people every day who are just starting their careers, celebrating a milestone like a wedding or a new baby, or enjoying retirement. We use the insights from our deep history with people in the nonprofit world to make sure that TIAA has the products and services that can help them achieve financial success at all stages of their lives. I am thrilled to take on this new role and to lead a talented team dedicated to our mission to serve customers.”
Andrade succeeds Ed Van Dolsen upon his retirement after three decades of service to TIAA.

“I also want to thank Ed Van Dolsen for dedicating his career to TIAA and to our customers,” Ferguson said. “In a variety of leadership positions within our organization, Ed helped us better serve the nonprofit community and deliver the outcomes our clients seek throughout their lives in order to live comfortably through retirement.”
“I am proud of the work we have done on behalf of customers to help them prepare for the future they want to live,” said Van Dolsen. “Over the last several months, I have been working closely with Kathie on this transition. She is unmatched in her commitment to our clients, looking out for their future so they can focus on the world around us.”
Andrade, who joined TIAA in 2008, brings more than 30 years of financial services experience to her new role. She has helped clients build financial well-being while delivering strong results across Individual Advisory Services. In order to meet the evolving and diverse needs of customers across the country, Kathie grew and recruited top talent, expanding the firm’s advisory services business and doubling the number of offices nationwide. Christopher Weyrauch, a 24-year veteran of TIAA, succeeds Andrade as the head of TIAA’s Individual Advisory Services. He was previously a senior managing director within Individual Advisory Services, where he oversaw the financial advisor team.
Before TIAA, Andrade worked for Bank of America and its predecessor organizations for more than 20 years. She held various leadership positions throughout her tenure, including transition leadership roles during Bank of America’s acquisitions of Fleet, Merrill Lynch and U.S. Trust.
Throughout her career, Andrade has been a strong advocate for the building and training of diverse organizations, including championing the unique needs of women across their careers and life stages. She was named one of the 25 Most Powerful Women in Finance in 2015 by American Banker.
Kathie also is passionate about education and young people and, as such, she serves on the board of directors for the Providence, Rhode Island, chapter of City Year – a national, nonprofit organization that partners with public schools to provide full-time, targeted intervention for students who are most at risk of dropping out. In addition, Kathie values spending time with her husband, three children and extended family and is a champion for career-life balance in the workplace.
Andrade received a Bachelor of Science degree in accounting and finance from Providence College.

About TIAA

TIAA (TIAA.org) is a unique financial partner. TIAA offers an award-winning record for consistent performance and is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $861 billion in assets under management (as of 3/31/2016) and offers a wide range of financial solutions, including investing, banking, advice and guidance, and retirement services.
Investment, insurance and annuity products are not FDIC insured, are not bank guaranteed, are not deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.
TIAA-CREF Individual & Institutional Services, LLC, Teachers Personal Investors Services, Inc., and Nuveen Securities, LLC, Members FINRA and SIPC, distribute securities products.  Annuity contracts and certificates are issued by Teachers Insurance and Annuity Association of America (TIAA) and College Retirement Equities Fund (CREF), New York, NY. Each is solely responsible for its own financial condition and contractual obligations.

Press contacts

Chad Peterson
888-200-4062
media@tiaa.org
 
TIAA products may be subject to market and other risk factors.  See the applicable product literature, or visit TIAA.org for details.
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