Remote Online Notary Service Delivered to TIAA Clients

October 26, 2020 – TIAA today unveiled a remote online notary service in partnership with Notarize.comOpens in a new window  to help clients securely and conveniently fulfill notarization online at any time. Notarization is required to authenticate certain TIAA forms, including spousal waivers, wire transfers, retirement withdrawals, power of attorney and beneficiary related matters.

"On average, we see approximately 28,000 transactions per month requiring a notary signature, so our clients appreciate the ease and convenience of using a vetted remote online notary service," said Doug Chittenden, Head of Client Relationships at TIAA. "The ability to connect with a Notary Public 24 hours per day, seven days a week from any device, enables clients to execute their transactions without leaving their homes."

TIAA invites clients to visit in a new window  and follow a few easy steps to ready their TIAA forms for notarization, verify identity and connect with a licensed online notary over live video to certify their forms. Once forms are notarized digitally, clients can return them to TIAA either through MyTIAA, a secure website, or the TIAA mobile app.

"We are committed to rapidly delivering technology solutions that truly benefit our clients and meeting them where they are, online," said Rahul Merchant, Head of Client Services & Technology at TIAA. "Most clients transact through our digital channels and we will continue to enhance the online experience."

TIAA clients in 37 states have used the new service since it became available on August 3rd. For more information, see FAQs about remote online notary on, here.

About TIAA

With an award-winning1 track record for consistent investment performance, TIAA ( is the leading provider of financial services in the academic, research, medical, cultural and government fields. TIAA has $1.2 trillion in assets under management (as of 9/30/20202) and offers a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Press contact

Lauren Post
media@tiaa.orgOpens Email

1 The Refinitiv Lipper Fund Awards are based on the Lipper Leader for Consistent Return rating, which is a risk-adjusted performance measure calculated over 36, 60 and 120 months. Lipper Leaders fund ratings do not constitute and are not intended to constitute investment advice or an offer to sell or the solicitation of an offer to buy any security of any entity in any jurisdiction. For more information, see Lipper Fund Awards from Refinitiv, ©2020 Refinitiv. All rights reserved. Used under license. The Award is based on a review of risk-adjusted performance of 39 companies for 2016, 36 for 2017, 35 for 2018 & 2019, and 30 for 2020. The award pertains only to the TIAA-CREF mutual funds in the mixed-asset category. Without such waivers ratings could be lower. Past performance does not guarantee future results. For current performance, rankings and prospectuses, please visit

2 Based on approximately $1.2 trillion of assets under management across Nuveen affiliates and TIAA investment management teams as of 9/30/20.