PlanFocus® Achieves Number One Status in Latest DALBAR Ranking
January 5, 2015 — As part of TIAA-CREF's ongoing commitment to plan sponsors to drive better outcomes for their plan and participants by helping them achieve retirement readiness, the plan sponsor secure website PlanFocus recently achieved the Number One ranking from DALBAR for defined contribution (DC) plan provider websites for the third quarter of 2014. The plan sponsor site has soared 17 places in the DALBAR rankings in just four years.
"This recognition by a respected, independent third party shines a light on our progress toward an important goal — to become a leader in digital solutions for our plan sponsors and participants," said Teresa Hassara, Executive Vice President and Head of Institutional Business.
This #1 ranking caps off what has been a very successful 2014. All clients are now on PlanFocus and numerous enhancements were introduced including an improved homepage for more effective plan management and robust reporting capabilities that provide deeper insights.
Four Sites in the Top Five
In addition to the PlanFocus ranking, the company's secure participant website, My TIAA-CREF, has risen to Number Five in a large field, and the public website, www.tiaa.org is ranked Number One for Consumer Life Insurance and Consumer Mutual Funds.
TIAA-CREF will continue to build on this strong foundation to bring to bear new and innovative ways to make a difference in the lives of plan sponsors and their participants. This is a journey and the organization remains dedicated to listening and responding to client feedback in order to drive a superior online experience.