TIAA was recognized with the Bronze Stevie® Award for its Institutional Client Onboarding Next-generation (ICON) technology in the Information Technology Team of the Year category at the 18th Annual American Business Awards® in May. It is TIAA’s second consecutive Stevie® Award and the sixth industry award received for its institutional technology initiative since 2017. The Stevie® Awards recognize innovative teams and individuals in organizations annually through a three-month judging process involving hundreds of professionals worldwide.
TIAA's ICON technology dramatically reduces the complexity of retirement plan configurations, and increases implementation accuracy when onboarding institutional clients. This newly developed intelligent technology provides a simplified, automated process that balances optimal customer flexibility with an ability to effectively conduct business with TIAA clients.
"ICON removes the friction and increases the velocity of our client onboarding experience and engagement," said Alex Pecoraro, Head of Retirement Services Technology at TIAA. "It's a win-win for our clients and TIAA."