Scott Blandford has 25 years of experience with successful large program delivery, user experience design, product launches and transformation efforts. He joined TIAA in 2010, bringing an extensive track record of technological innovation and executive leadership.
Mr. Blandford is the Chief Digital Officer for TIAA, where he leads the firm’s online, mobile and desktop transformation. In this role, he challenges the team to take their self-service and automation capabilities to the next level—leading TIAA to a digital future where technology fully realizes the customer-focused mission of the firm. Applying innovative, patented technologies, he directs the strategy, design and delivery for TIAA’s digital technology.