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Senior Executive Vice President and Head of Client Services & Technology
B.S., Bombay University
M.S., Memphis State University
M.B.A., Temple University
Rahul Merchant is Senior Executive Vice President and Head of Client Services & Technology at TIAA. Mr. Merchant has more than 30 years of public and private sector experience as a transformation leader, including expertise in business, technology, operations and private equity.
Prior to joining TIAA in April 2015, Mr. Merchant ran his own advisory firm. Previously, he was Citywide Chief Information and Innovation Officer for the City of New York; Executive Vice President, Chief Information and Operations Officer and Member of the Executive Committee at Fannie Mae, and Senior Vice President, Chief Information Officer and Chief Technology Officer at Merrill Lynch. He also has served as a senior executive with Dresdner Bank, Sanwa Bank, and Cooper Neff and Associates.
Mr. Merchant is a director of Juniper Network (JNPR), the privately-held AASKI Technology, and Altico Capital. He received his Bachelor of Science in Electrical Engineering from Bombay University, a Master of Science in Computer Science from Memphis State University, and a Master of Business Administration from Temple University.