Lori Dickerson Fouché is Senior Executive Vice President and CEO of TIAA’s Retail & Institutional Financial Services.
Ms. Fouché oversees the business areas that focus on meeting the growing needs of TIAA institutional and individual clients across the full range of financial services. Her organization helps institutional clients manage and solve their financial challenges and provide a lifetime of financial security to their employees. In this role, Ms. Fouché has oversight of TIAA’s institutional retirement and robust and growing endowments and foundations business. Ms. Fouché's organization also helps individuals manage their finances and achieve financial well-being through customized financial advice and a broad set of savings and investment solutions, including education savings, life insurance and banking services.
Ms. Fouché joined TIAA in August 2018 bringing deep experience in financial services and a track record for driving revenue growth, increased profitability, new product development, innovation and an enhanced customer experience. She previously was the Head of Individual Solutions for Prudential Financial, where she led financial advice, annuities, life insurance and other outcome-oriented solutions. During five years at Prudential, she also served as CEO of Prudential Group Insurance and President of Prudential Annuities, which develops and distributes variable and fixed annuities. Prior to Prudential, Ms. Fouché served as President and CEO of Fireman’s Fund Insurance Company. Ms. Fouché also spent several years in underwriting and product management, strategic marketing and other leadership roles at Chubb. She is known for creating customer-focused cultures based on innovation, diversity and inclusion, and ethical behavior.
She earned her undergraduate degree from Princeton University and a Master of Business Administration from Harvard Business School. She serves as a Trustee of Princeton University and on the boards of directors for My Brother’s Keeper Alliance and Girls Inc.