WEBVTT

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(upbeat music)

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<v Voiceover>Are you concerned</v>

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about the performance of your computer?

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Maybe you've noticed a sudden change in its speed

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or more popups.

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These could be signs your computer is infected with malware.

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Malware is software used to disrupt a computer,

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server, or network.

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It is one of the biggest threats

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to the security of your devices.

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Malware includes viruses, spyware, ransomware,

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and other unwanted software

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that gets secretly installed onto your device.

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Malware is installed in several ways.

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These include infected removable media,

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like USB thumb drives, internet downloads,

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clicking on suspicious links and attachments.

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Cyber criminals use malware to steal sensitive information,

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gain unauthorized access to files,

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and interfere with device privacy and safety.

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They may also be able to gain access

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to your financial accounts and ultimately steal your money.

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In addition to performance changes and popups,

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other signs of malware include

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repeated, unusual error messages,

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your device won't shut down or restart,

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unexpected low battery life

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and the inability to remove software.

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What should you do if you suspect your device

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is infected with malware?

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One, download a reputable anti-malware software

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and get offline immediately.

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Two, stop any shopping, banking,

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or other online activities that involve usernames,

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passwords, or other sensitive information.

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Three, back up any critical files.

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Be aware of the dangers of malware.

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Protect your personal information

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as well as your financial security.

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Help stay protected by making sure you are up to date

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on all your anti-virus and anti-malware software.

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For more information, visit the TIAA Security Center

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at tiaa.org/security.